SAP Service (CS) Consultant – L3
Location: Dubai, UAE / Dammam, KSA
Salary: As per Company Standards
Contract: Full-Time / Contract
Posted: 2026-09-17
About the Role
Seeking an experienced SAP Service (CS) Consultant – L3 for SAP S/4HANA Service implementation and equipment sales, rental, and after-sales service projects in Dubai, UAE / Dammam, KSA.
Requirements
- 6–10 years of SAP consulting experience
- Minimum 3 years of hands-on SAP Customer Service (CS) or SAP S/4HANA Service implementation experience
- At least one end-to-end SAP S/4HANA Service or SAP Customer Service (CS) implementation project
- Strong knowledge of service management, warranty processes, service contracts, repairs, and customer support operations
- Experience integrating SAP Service with PM, SD, MM, and FI/CO
- Proficiency in SAP CS / SAP S/4HANA Service, Service Notifications, Service Orders, Service Contracts, Warranty Management, Installed Base & Equipment Master, Repair & Return Processes, and SAP Fiori
- Exposure to Resource Scheduling, SAP Field Service Management (FSM), SAP Integration Suite/CPI, and SAP Activate Methodology preferred
- Experience in Power Generation Equipment, Industrial Equipment, Heavy Equipment, Engineering Services, Manufacturing, Spare Parts Management, or Equipment Sales, Rental & After-Sales Service preferred
- Bachelor's degree in Engineering, Information Technology, Business Administration, or related discipline
- SAP CS or SAP S/4HANA Service Certification preferred
- Strong analytical, stakeholder management, communication, documentation, and problem-solving skills
- Experience conducting business workshops and gathering service management requirements
- Experience configuring Service Notifications, Service Orders, Service Contracts, Warranty Management, Returns, Repairs, and Service Billing
- Knowledge of preventive and corrective maintenance processes with SAP PM
- Experience with Customer Equipment (Installed Base) and Serial Number Management
- Experience supporting data migration, SIT, UAT, Cutover, Go-Live, and Hypercare
- Experience preparing functional specifications and supporting technical developments
- Experience conducting end-user training and knowledge transfer
- Knowledge of SAP Best Practices and business process alignment
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